Last updated: June 30, 2026
1. Introduction
PRIME BEE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you register, use our services, or communicate with us, including:
- Account Information: Full name, email address, and password when you create an account.
- Profile Information: Profile picture, business name, and other details you choose to provide.
- Onboarding Data: Business type, target audience, marketing budget, country, city, and business goals you provide during onboarding.
- Content Data: Any marketing content, social media posts, and strategy preferences you create or upload through our platform.
- Communication Data: Information you provide when contacting our support team or participating in surveys.
2.2 Information Automatically Collected
When you access our services, we automatically collect certain information, including:
- Usage Data: Pages visited, features used, time spent on the platform, and other diagnostic data.
- Device Information: IP address, browser type, operating system, device type, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized features.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Service Delivery: To provide, maintain, and improve our services, including strategy generation, content creation, and social media management features.
- Account Management: To create and manage your account, process your registration, and provide customer support.
- Personalization: To personalize your experience and deliver AI-generated strategies and content tailored to your business.
- Communication: To send you important updates, security alerts, and administrative messages. To respond to your inquiries and provide support.
- Analytics: To monitor usage patterns, analyze trends, and improve the performance and functionality of our services.
- Marketing: To send you promotional communications about our services, features, and offers (with your consent where required by law).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who help us operate our platform, process payments, or provide infrastructure services. These providers are contractually obligated to protect your data.
- Social Media Platforms: When you choose to connect your social media accounts and authorize us to publish content on your behalf.
- AI Service Providers: Content you generate may be processed through third-party AI service providers (such as Google Gemini) to power our AI features. Data sent to these providers is governed by their respective privacy policies.
- Legal Requirements: If required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your account is terminated, we may retain certain information for a reasonable period for backup, archival, or audit purposes.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. These include encryption (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Portability: You can request a copy of your data in a structured, machine-readable format.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or by updating your notification preferences in your account settings.
- Cookie Controls: You can manage cookie preferences through your browser settings.
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you signed in and remember your preferences
- Understand how you use our services to improve functionality
- Provide security features and prevent fraud
- Analyze platform performance and usage patterns
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.
9. Third-Party Links and Integrations
Our services may contain links to third-party websites, platforms, and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you interact with, including social media platforms you connect to our service.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside your country of residence.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We may also notify you via email or through a prominent notice on our platform for material changes. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: